Recent Posts

Document Restoration Services

3/8/2018 (Permalink)

Water Damage Document Restoration Services Let your Friends at SERVPRO help save all those important documents as well! Call us today at 972-548-6044

SERVPRO of Northeast Collin County/Greenville offers many services, but one that many may not realize is the Document Restoration that we offer! If you ever need to have documents saved from water damage call your friends at SERVPRO! We have access to scientifically proven methods to dry, clean, sterilize and deodorize your documents. The documents are inventoried and kept secure, with appropriate Chain of Custody tracking and HIPPA Certifications for all personnel in the Drying Chamber.


  • Drying - process in which an item containing moisture is frozen and dried using vacuums and pressures to achieve sublimation.
  • Cleaning - we offer onsite cleaning. This is cleaning each document front and back to remove debris and any surface particulate. 
  • Sterilization - Gamma Irridation is a process that is used for disinfecting and decontaminating documents or other consumer goods. 
  • Deodorization - once paper has been wet, an odor can begin to form. Letting us deodorize your documents will reduce the odor and sometimes almost completely eliminate it. 

In the Know:

Drying Includes:

  • Packing
  • Freezing
  • Chain of Custody / HIPAA
  • Inventory
  • Shipping / Receiving

Document Recovery Includes:

  • Receiving
  • Inventory
  • Processing

If ever you are in need for document restoration do not hesitate to call us. We’ve got your back in making it "Like it never even happened.”

Handling Mold: Containment

3/6/2018 (Permalink)

Mold Remediation Handling Mold: Containment oh you know, we are just containing this area for safety.

When performing mold remediation work it's essential to have good containments. You want to ensure no spores are spread throughout other areas of the home or business that were not previously affected.

Containment is a large part of our job when dealing with mold jobs. As you can see in the picture, we have contained the area so keep the mold spores from spreading. Our goal is to keep the affected area as small as possible to get you back into your home or business as fast as possible!

If you require mold remediation services in your home or business give SERVPRO of Northeast Collin County/Greenville a call! (972) 548-6044. We will return your home or business back to “Like it never even happened.”

*SERVPRO of Northeast Collin County/Greenville are Highly Trained Restoration Specialists*

Our SERVPRO of Northeast Collin County/Greenville Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Storm Warnings: What do they really mean?

3/5/2018 (Permalink)

Storm Damage Storm Warnings: What do they really mean? Storm warnings are coming. Do you know what they mean?

Storm Warnings can pop up anywhere: TV, cell phone warnings, radio, etc., but do we really understand what these warnings mean? Know these definitions so you are prepared for any storm:

  • Tornado Watch Conditions are ripe for tornadoes within the watch area. Tornadoes associated with hurricanes and tropical storms are typically a very significant cause of death and damage.
  • Tornado Warning A tornado has been spotted visually or on radar. Usually issued for a county. If a tornado WARNING is issued where you live, GET TO THE MIDDLE OF THE LOWEST FLOOR OF A STRONG BUILDING IMMEDIATELY!!! 
  • Severe Thunderstorm Watch Conditions are ripe for severe thunderstorms within the watch area.
  • Severe Thunderstorm Warning There is a severe thunderstorm in or heading for the warned area. Treat this like a tornado warning!!
  • Flash Flood Watch Flash floods are likely to occur in the near future. Be alert for rising water and be prepared to have to move to high ground.
  • Flash Flood Warning Flash floods are occurring or expected to occur in the near future. If this happens, get to high ground immediately, and GET AWAY FROM VEHICLES... it only takes 18 inches of water to sweep a car or truck away!
  • High Wind Advisory Windy conditions may occur in the advisory area. This usually makes for unsafe conditions while driving, especially in (but not limited to) large vehicles. Also, avoid boating anywhere in the advisory area.
  • High Wind Warning Very strong winds are expected or already are occurring that present a significant danger while driving, boating and other outdoor activities. Often issued near tropical storms and hurricanes.

Texas weather can get crazy! Make sure you know what’s going on! If disaster does strike your home or business, call SERVPRO of Northeast Collin County/Greenville at (972)548-6044.

Preparing for a Thunderstorm

3/5/2018 (Permalink)

Storm Damage Preparing for a Thunderstorm Storms can be beautiful, but they are also dangerous!!! Make sure you are prepared!

In the United States, an average of 300 people are injured and 80 people are killed each year by lightning. Although most lightning victims survive, people struck by lightning often report a variety of long-term, debilitating symptoms.

Before Thunderstorms and Lightning To prepare for a thunderstorm, you should do the following:

  • Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
  • Remember the 30/30 lightning safety rule: Go indoors if, after seeing lightning, you cannot count to 30 before hearing thunder. Stay indoors for 30 minutes after hearing the last clap of thunder.

The following are guidelines for what you should do if a thunderstorm is likely in your area:

  • Postpone outdoor activities.
  • Get inside a home, building, or hard top automobile (not a convertible). Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
  • Secure outdoor objects that could blow away or cause damage.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades, or curtains.
  • Avoid showering or bathing. Plumbing and bathroom fixtures can conduct electricity.
  • Use a corded telephone only for emergencies. Cordless and cellular telephones are safe to use.
  • Unplug appliances and other electrical items such as computers and turn off air conditioners. Power surges from lightning can cause serious damage.
  • Use your battery-operated NOAA Weather Radio for updates from local officials.

Avoid the following:

  • Natural lightning rods such as a tall, isolated tree in an open area
  • Hilltops, open fields, the beach, or a boat on the water
  • Isolated sheds or other small structures in open areas
  • Anything metal—tractors, farm equipment, motorcycles, golf carts, golf clubs, and bicyclesIn a forest:  Seek shelter in a low area under a thick growth of small trees.

During a Thunderstorm if you are:

  • On open water: Get to land and find shelter immediately.
  • Anywhere you feel your hair stand on end (which indicates that lightning is about to strike) squat low to the ground on the balls of your feet.  Place your hands over your ears and your head between your knees.  Make yourself the smallest target possible and minimize your contact to the ground.  DO NOT lie flat on the ground.
  • In an open area:  Go to a low place such as a ravine or valley.  Be alert for flash floods.

In the event you experience storm damage please contact your restoration specialists at SERVPRO of Northeast Collin County/Greenville.

10 Common Causes of House Fires

3/2/2018 (Permalink)

Fire Damage 10 Common Causes of House Fires Don't let this happen to you, but if it does call your friends at SERVPRO to make it "Like it never even happened."

Home fires can happen at any time. You never know what can cause it, but here is a list of the 10 most common causes of house fires!

Cooking equipment:

Lets be honest here, we have all walked away from the stove at one point or another without double checking everything was ok. Pots and pans can over heat quickly and can cause a fire very easily when they are left unattended! Always make sure you are in the room or have someone watch over it for you!


Space heaters are need exactly what they say, SPACE! Always keep portable heaters at least one meter away from anything that can catch fire (furniture, curtains, clothing, even yourself!) Always be sure to do regular inspections on your heating equipment (fire places, central air, furnace) to make sure it is working safely.

Smoking in the house:

We aren’t saying you can’t do it, but we do suggest going outside to do it. A cigarette that is not properly put out can cause a flame, as the butt may stay lit for a few hours! If they encounter any flammable material, such as furniture or curtains, it can cause a fire. Did you know that fires started in the bedroom make up 73% of all house fire fatalities?

Electrical Equipment:

electrical appliances, such as toasters or hair straighteners, can cause a fire if faulty or left unattended. If a power point is overloaded it can also cause a fire from an overuse of electricity. An extension cord can also be a fire hazard if not used appropriately. Always double check the appliances and power sources in your home.


We are sure many would expect this to be higher up on the list, but they are still a huge cause for being such a small item. Keep candles away from any flammable material such ass books and tissue boxes. Always blow out a candle before leaving a room! Never leave them unattended!

Curious Children:

Yes, our little angels are a cause for concern when it comes to causing a fire. Children are curious about things and will cause a fire but just trying to see what happens when they burn an object! Keep all lighters and matches out of reach of children to avoid any curiosity turned disaster. Install a smoke alarm in your child’s room and practice an escape plan with your children and family incase of a fire.

Faulty wiring:

Improper wiring is an electrical hazard and a huge cause for concern! Signs of bad wiring can include 1) Lights dim when using another appliance; 2) having to disconnect another appliance to use a different appliance; 3) blown fuses or tripped circuits frequently. Have a licensed electrician come out and inspect your house or contact your landlord if you have any of the above occurrences!


barbeques are great for an outdoor meal, but should always be used away from the home, tablecloths or any plants and tree branches. Regularly maintain your barbeque station and clean with soapy water! Check the propane bottle for any leaks before every use!

Flammable liquids:

If a bottle on a product says FLAMMABLE keep it away from all heat sources! Be sure to check the label carefully and always use caution when pouring the liquids!


Lamp shades and light fittings can build up heat if they are close to the light globes. Check around the house to make sure they are not getting too hot! Lamp bases also become a hazard if they are easily knocked over. Make sure lights are insulated properly from wood paneling or ceiling timbers.

If a disaster happens and a fire does break out, please don’t hesitate to call your friends at SERVPRO of Northeast Collin County/Greenville to help clean up the mess! We strive to make it “Like it never even happened.”

Answering your Mold Questions!

3/2/2018 (Permalink)

Mold Remediation Answering your Mold Questions! mold? No problem! We've got you covered! Call us today at (972)548-6044

Mold is never any fun. The smell, the health issues that can arise, the structural home issues, no one wants to deal with it. Unfortunately, cleaning mold with soap and water and bleach does not remove the mold only masks it! What exactly is mold though? What causes it? And why is it so dangerous? Is there anyway to prevent it? Lets answer these questions shall we?

What is mold?

A mold is a type of fungus: a plant-like organism that does not use photosynthesis to produce food, but instead obtains it directly from its surroundings. Molds can display themselves in a variety of colors, such as the familiar green covering often seen on bread or fruit.

These fungi can grow on a variety of materials, including soil, decaying plant parts, food, fabrics, and damp walls. They reproduce by releasing huge numbers of tiny spores, which are very tough, and can withstand drying and freezing.


Moisture is the key factor in mold growth. Millions of mold spores are always in the air. They sometimes attach themselves to a surface and form a colony if environmental conditions are right. The colony is commonly known as mold. Unventilated areas of a house with moisture and stale air are breeding grounds for mold. Mold can form in cold temperatures, which is why it can be found in refrigerators. But it prefers temperatures between 40 to 100 degrees.

Health Concerns

Mold fumes are harmful to breathe and exposure can cause allergies and asthma. That is especially true for people susceptible to those ailments. Mold produces organisms called mycotoxins which can also cause irritation of the eyes, skin, nose throat and lungs. The symptoms can be immediate or appear later. The EPA reports that symptoms beyond these are not likely. Research is ongoing to determine if mold exposure causes other health problems.

Property Value

While mold may not always totally destroy a home's value, it can affect it. A house with a mold problem will probably not sell as quickly or for as much as one without mold. Some real estate agents have said mold could cause a 10-percent drop in the price of a house, according to the Wall Street Journal. Since mold can be removed, it's best to get rid of it before putting the house up for sale.

Preventing Mold

There is no way to prevent the amount of mold spores in the house. But it is possible to control the amount of moisture and lessen the chance of the spores forming colonies. Fix any water leaks and dry water-damaged areas within 24 to 48 hours. Keep the humidity level in the house between 30 and 50 percent. It is also important to keep gutters clean to prevent water from entering through the roof.

Storm Season Approaches!

3/1/2018 (Permalink)

Storm Damage Storm Season Approaches! Here's a little storm season tip!


As spring and summer approach, so do the chances for massive storms that can cause immense damage to your home or business. Never fear! Your friends at SERVPRO Northeast Collin County/Greenville are here!

Severe weather chances increase around this time of year for North and Northeast Texas. Strong storms may produce destructive hail, damaging wind, high water, and even tornadoes. There is a lot of destruction that can happen with these storms, from broken windows due to hail or powerful wind, broken off roofing, water damage inside and out, and even, unfortunately, complete loss of the structure due to a tornado.

SERVPRO of Northeast Collin County/Greenville is here to help our community during times of natural disaster. We strive to make every situation as low stress as we possibly can so that the experience is as pleasant and tension-free.

Do not hesitate to contact SERVPRO of Northeast Collin County/Greenville in the event of a natural disaster causing damage to your home or business. We make it “Like it never even happened.”

Emergency Ready Profile

3/1/2018 (Permalink)

Commercial Emergency Ready Profile Contact us today at (972)548-6044 to get your FREE Emergency Ready Profile!

It is estimated that up to 50% of businesses that close due to a disaster, such as fire and flood never reopen! Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Are you “Ready for whatever happens?”

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well before it happens.

TheSERVPRO®EmergencyREADYProfileserves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program. Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company.

By working withSERVPROofNortheast Collin County/Greenvilleto develop your personalizedEmergencyREADYProfileyour business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPROis a leader in water and fire damage response and can help you quickly get your property back in working order.

McKinney Fire

3/1/2018 (Permalink)

Fire Damage McKinney Fire Fire Damage to the roof of a house in McKinney, Tx.

Lightning struck a house in Mckinney Texas, SERVPRO of Northeast Collin County/Greenville was called out to preform a structure clean and deodorization to counteract the smoke and soot left by the destruction.

Fire damage is especially devastating during the summer time while the kids are not in school. In addition to the fire and smoke damage significant water damage from firefighting efforts may occur. SERVPRO of Northeast Collin County/Greenville has you covered for both! If your home or business experiences a fire loss, call the fire and water damage restoration experts and we'll respond immediatley to get you back like it never even happened. 

  • 24 hour emergancy serice 
  • Faster to any size disaster 
  • A trusted leader in the fire and water restoration industry with over 1,650 franchises. 
  • Highly trained fire and water damage restoration specialist 

DID WE MENTION: We are the only SERVPRO in North Texas that offers reconstruction on top of remediation!

Water Emergencies don't wait. Why should you?

3/1/2018 (Permalink)

Water Damage Water Emergencies don't wait. Why should you? Call your trusted SERVPRO team at (972)548-6044 sooner, not later!

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Northeast Collin County/Greenville provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Water Damage Timeline

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.