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Mold and the Structure of your Home

2/12/2018 (Permalink)

Mold Remediation Mold and the Structure of your Home Mold Damage? No Problem! Call Us at 972-548-6044

YES, Mold Can Cause Structural Damage to your Home!

Many homes across the United States have mold issues. One of the problems with mold is that it doesn't always appear where you can see it. Without having visible signs of mold present, homeowners often must wait until they smell the mold spores, and by then, the problem is much greater, and more difficult to control. If mold is present, it is a sign of higher-than-acceptable levels of humidity. Both mold and humidity can affect the interior of any home, leading to wood beams rotting, deterioration of drywall, peeling of wallpapers and borders, and many other issues within your home. 

Which Homes Can Have Mold? 

When you can smell the musty odor of mold in your home, mold damage has been able to strike the interior of your home for a while. Mold grows within 48 hours of water meeting mold spores that pre-exist in your home. A 2003 study by the University of Arizona discovered that 100 percent of the homes tested had at least one strain of mold spores present in the interior. Some homes had more than one type of mold spores present. Where these spores are located at in your home is usually unknown, until they become a problem by beginning to grow, and soon becoming visible.

Why You Should Keep Mold Growth to a Minimum 

Mold can cause adverse health effects in people, and so can high humidity level. If a home is hot and humid, pre-existing breathing problems can be worse. If a home is cool and damp, the same is true, but you may feel cold and clammy. Both are detrimental to your home's health, as both are excellent environments for mold to grow rapidly. Using a dehumidifier can keep humidity levels to a reasonable level. Fixing leaks throughout the home is also another way to control humidity and mold growth.  

How We Can Help You 

Our professionals are trained in determining not only how much mold is present in your home, and where any growths are located at, but also where water may be coming from. Water can enter your living space through problematic water lines, or from external sources, such as rainwater that has entered in through a crack or crevice in your home's exterior. We have technology that allows us to see inside your home's structure, so we can see where humidity has collected. 

Once we know where the water source is, we can fix the problem. Then we can begin to dehumidify your home with our commercial-grade equipment. Then we will inspect for the damage that mold can cause and explain to you the best course of action for your particular situation. We have the training and experience, alongside the latest equipment and current IICRC certifications, to help make it, “Like it never even happened.” 

You can reach our trained remediation professionals by calling SERVPRO of Northeast Collin County/Greenville 24/7 at (972) 548-6044. We’ve serve McKinney, Farmersville, Greenville, Anna, Murphy, Commerce, Wolfe City, Wylie and everywhere in between.

Fire Damage Process

2/5/2018 (Permalink)

Fire Damage Fire Damage Process Fire Damage? Call your friends at SERVPRO- (972)548-6044

Fire damage can cause tremendous problems for your home or business. Though it may start relatively small, all types of fire damage carry hidden consequences, and if you are not careful, you may end up causing significant damage to your property. Fortunately, however, you can contact the experts at SERVPRO to help you get your damage under control. Being aware of the repair process can help you understand what to tell the experts when it's time to take care of the damage.

Preliminary Inspections
Before the professionals can begin looking into any repair procedures; they will arrive at your property and take a look at the area to determine what the damage is like. This inspection is usually thorough, but the experts may need to take their time in particularly extensive instances of wear and tear. After the inspection, the specialists begin drawing up their plans. You can ask them about the necessary procedures, and they will be more than happy to answer any questions that you might have about the repair process.

Area Cleaning
After agreeing upon the procedures and schedules, the experts will prepare their equipment and come to your property at a later time. They will start with packing up any salvageable items and keeping detailed inventory of what can be saved and what will need to be replaced. They will close off the area and make all the necessary preparations to begin the cleaning. The initial cleaning is relatively quick and paves the way for future procedures. Professionals will take care of surface damage by removing burnt sections and damaged equipment.

Odor Treatment
Often, the most difficult part of any cleanup procedure is taking care of the scent in the area. Burnt odors may linger in the air, causing damage to the property's surface on a microscopic level. No matter the extent of the damage, experts will take care of the scent by utilizing advanced cleaning technology. They permanently remove the presence of all odors in the area, making sure that there is no moisture damage around the sections of the property that did not sustain direct fire damage.

Final Restoration Steps
Once the odors are taken care of and the surrounding area appears clean, the professional’s then move on to the last step in addressing commercial fire damage. They survey the area and make sure that they did not miss any details. If there is serious structural damage to the property, the professionals may make the necessary repairs themselves or provide you with the contact information of experts who can help. The specialists take their time to address all details because lingering smoke and fire damage may result in future problems.

SERVPRO of Northeast Collin County/Greenville is a locally owned business, and our experts always strive to provide our customers with efficient work and quality service. No matter the extent of the fire damage your property has suffered, we are ready to work with you and do our best to make it “Like it never even happened.”

Saving Yourself from Freezing Pipes

2/2/2018 (Permalink)

Community Saving Yourself from Freezing Pipes Frozen Pipes are no Fun! Be sure to follow the above to try and prevent this!

Freezing pipes in the winter are a common thing here in North East Collin County, but your friends at SERVPRO are here to give you some tips and tricks on how to try and keep them from freezing and bursting!

  • Insulate pipes, especially those close to outside walls, attics or crawl spaces where the chance of freezing is greatest
  • Seal air leaks surrounding or near pipes
  • Keep garage doors closed if there are water supply lines in the garage
  • Disconnect all outdoor hoses and turn off water to exterior faucets and sprinkler systems
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing
  • Keep heat at 55 degrees F. or higher even when you are out of town
  • During a cold spell turn on both hot and cold faucets near outside walls to allow a small trickle of water to run during the night
  • If you need to be away from home, leave the heat on and drain your water system before you go
  • Identify the locations of shutoff valves so that you are prepared to stop the flow of water as soon as possible when a pipe bursts

*PLEASE NOTE: these are tips and not a guarantee that your pipes will not freeze**

Is My Hot Water Heater Too Old?

2/2/2018 (Permalink)

Water Damage Is My Hot Water Heater Too Old? Don't let it get to this point....

What are the Warning Signs?

Usually the time period near the end of the manufacturer’s warranty is when most water heaters experience problems with leaks or a sudden burst of the tank, this is usually around 12 years after date of purchase. Unfortunately, the average age of all installed water heaters is 13 years old (crazy we know)! Leaking supply lines are another telling sign of potential failure (watch for those water drips). LISTEN FOR NOISES- other then the normal hiss's your water heater should NOT make knocking noises. If it is that could mean its getting close to leaking! Beat it to the punch and get it checked!!!

What are some Solutions?

Schedule a water heater inspection every two years, then annually after the warranty expires. Perform regular maintenance (e.g., flushing out sediments and inspecting the heater’s anode rod) to increase life expectancy, and inspect valves to ensure proper operations. FUN TIP: use ball valves in place of gate valves whenever possible.

Questions? Call Us Today - (972) 548-6044

The Water Damage Process

2/1/2018 (Permalink)

Water Damage The Water Damage Process Water damage from a house in McKinney (to see the after picture be sure check out our before/after photo gallery!)

Accidents happen when you least expect. If you have a water or flood emergency don’t wait to call someone! Every second counts when protecting yourself against harmful water damage and mold that you may not even realize is there! From Commerce to McKinney, Wolfe City to Wylie, and everywhere in between, we are ready to help! Give us a call- (972)548-6044.

Unlike other damage to your home or business, water damage requires a unique course of action. We work hard to make it seen "Like it never even happened."

STEP 1- Emergency Contact

We Are Ready to Help

The restoration process begins when you call us. SERVPRO of North East Collin County/Greenville is available 24 hours a day for water emergencies of any size. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the seriousness of the water damage. A water emergency can be chaotic and traumatic, and when you call us, we understand you may be feeling disoriented, stressed, and helpless. SERVPRO of North East Collin County/Greenville’s representatives have the specific training and experience to help you through this difficult time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)
  • Is there electricity available (on-site)?
  • Step 2 - Inspection and Water Damage Assessment

We determine the extent of your water damage at this stage. We inspect and test to determine the range of damage and how far the moisture has traveled to ensure proper and complete restoration.

1) Stop the Source

2) Check for Contaminated Water

3) Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the type of restoration processes we use. Levels of contamination are broken down into 3 categories:

Category 1: "Clean Water"

Category 2: "Gray Water"

Category 3: "Black Water"

We inspect and run tests to determine the extent of damage and how far the moisture has traveled to make sure we use the right process to complete restoration.

4) Survey Damage

5) Complete Safety Inspection

6) Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pump and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps to prevent secondary water damage and mold growth.

  • Step 4 - Drying and De-humidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Once the excess water has been removed, the floors and walls may appear dry, but a quick inspection will reveal they are wet to the touch. Nearly all building materials, like wood, drywall, and flooring materials, are porous and therefore retain water. This retained water can cause the materials to break down, warp, cause mold, or other damage.

  • Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are exceptional when it comes to cleaning and restoring due to the fact we use a number of techniques. Our professionals are also trained to provide sanitizing treatments and to deodorize your property.

Your walls, flooring, and ceiling will most likely require professional cleaning services. In addition to cleaning your property’s structure, we will clean your furniture, upholstery, clothing, and other restorable belongings damaged by the water. Most flooding and water damage also require professional odor removal and deodorization since wet materials have a very distinct odor.

  • Step 6 - Restoration

Restoration is the final step. This is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business. 

SERVPRO of Northeast Collin County/Greenville simplifies the restoration process by handling both the initial water damage mitigation and rebuilding process. Having one qualified company for both can save time and keep costs low. We can provide this continuity by supervising a full range of restoration services that will bring a building back to full splendor and functionality, "Like it never even happened".

The Emergency Kit

2/1/2018 (Permalink)

Community The Emergency Kit Are you prepared???

Everyone needs to have an emergency kit handy, on top of an emergency plan, in case of a disaster that leaves you without food, water, and basic necessities for a few days. Every emergency kit should have enough supplies to last AT LEAST 72 hours! Here’s what you’ll need:

  • Non-perishable food
  • Manual can opener
  • Water (1 gallon per person per day)
  • Battery or hand crank radio
  • Flashlights
  • Extra batteries
  • Wrench or pliers
  • Gloves (work or garden)
  • Medications
  • First aid kit
  • Whistle
  • Dust masks
  • Local maps
  • Battery/solar phone charger
  • Personal toiletry items (TP is a must!)
  • Pet supplies if applicable
  • Blankets

When creating your emergency kit, keep in mind the number of people the kit will be for as that will change the amount of items needed in that kit. For example: each person should have a gallon of water a day, so if you have 5 people that means you would need 15 gallons of water for 3 days! For food each person needs enough food to last 3 days. That could be 15 cans of soup, 9 granola bars, and 21 tablespoons of peanut butter per person (hint: make sure its food your family will actually eat so it doesn’t go to waste)!

You’ll also need a 3 day supplies of batteries enough for your cell phone chargers, radio, and flashlight or lights. Make sure to keep your kit in an easy to carry container such as a backpack or storage box with handles (TIP: a 10 gallon bucket from a hardware store holds a lot)! Be sure to re-think your needs every time your family has a change. Also, keep it easily accessible in a cool, dry place such as your basement, garage, or closet!

This is a extremely basic kit that covers the bare minimum and every family will have different needs for their kit. Be sure to put time and thought into making your emergency kit. SERVPRO aims to keep your family safe and sound during times of disaster! We are here to help no matter the size of the job! Stay alert and stay safe!

My Toilet overflowed! Now what?

2/1/2018 (Permalink)

Water Damage My Toilet overflowed! Now what? Hidden damage from an overflowed toilet!

An overflowed toilet is never convenient and can actually be dangerous if not properly handled! So what steps should you take to make sure you've gotten complete control over a stinky situation? SERVPRO is here to help answer that question.

  • STEP 1: Shut off the water

Now this step does not require you to shut off water to your whole house. There is actually a spot behind the toilet near the base that you can do this from. It may not seem like an appealing idea to get close to the overflowing toilet water, but it is necessary to keep damage from spreading even further.

  • STEP 2: Mop up what you can

Mopping up as much of the water as you can is a key step to making sure the damage does not spread even further into other areas. Letting a ton of water sit can cause major damage to the affected area!

  • STEP 3: Call the experts at SERVPRO

Now that all the water is mopped up do you just call it a day and move on? NO! Unfortunately, mopping up the water is not the last step in dealing with an overflown toilet. What a lot of people don't think about when a toilet overflows, is the fact that the water has most likely spread to areas unseen (example behind baseboards or even under the flooring)! Always be sure to call in the experts when your toilet overflows so we can make sure that the effected area will not end up getting worse due to unseen water damage. We doubt anyone would like to find mold later down the line. Just give us a call at (972)548-6044.

Always be sure to take the proper steps to make sure you're covered when accidents happen. No matter the damage, big or small, SERVPRO will be there to make it "Like it never even happened."

Hurricane Harvey

12/20/2017 (Permalink)

Storm Damage Hurricane Harvey As you can see the water rose high enough to float the appliances and displace them.

Hurricane Harvey was the costliest tropical cyclone on record, inflicting nearly $200 billion (2017 USD) in damage, primarily from widespread flooding in the Houston metropolitan area

SERVPRO of Northeast Collin County/Greenville was activated for storm response after Hurricane Harvey hit in Houston, Texas along with hundreds of other SERVPRO franchises across the nation.

Hurricane Harvey was devastating for so many families, we were honored to help them with the restoration of their homes during this time. Although the water didn't reach the second level in this home you can see from the photo how high the water rose in this neighborhood. The family was without power for quite a while and a lot was lost due to the storm. Majority of the home was gutted due to the high water so this family will almost be starting over.

Various members of the community came together to help with debris removal in addition to handing out small meals and bottles of water.

It's heartbreaking to see this happen to so many families but for us it's a very humbling experience.

SERVPRO Ready To Help Whenever Wherever

11/11/2016 (Permalink)

SERVPRO Of NorthEast Collin County/Greenville is dedicated to helping anyone at anytime 24/7, So when our friends at the Culleoka Water Supply Department had a roof leak our team was quick to get there and help stop the leak and repair the damages. Never let your water sit to long, if the water sits more than 2 days its more likely to grow mold when dried, and costs more money in repairs when your water sits and grows mold all of the floor and/or walls has to get replaced, mold is a very great health risk and can multiply within a couple hours. There are different types of mold, there's a myth that all mold is black mold and that is far from true. Depending on the type of mold it can also be deadly. Our team is the best at helping you in your time of need, so there's no reason to feel blue call in the green team! 

The Preparation Guidelines For Natural Disasters

10/19/2016 (Permalink)

Community The Preparation Guidelines For Natural Disasters SERVPRO Emergency Kit The safety of your friends and family is very important to us here at SERVPRO of Northeast Collin County/Greenville that's why we put together a guide to insure the health and safety of your close ones is met to your expectations. We are making steps everyday to help you get prepared for the natural disasters that can strike at any given time usually with no warning.

Here we listed some steps to help you get prepared: 

  • Step 1: Always have stored items such as food, blankets, water, flashlight, etc. in an easy to access location. 
  • Step 2: Always have a safe place you can get to in a fast and safe manner. 
  • Step 3: Always practice your safety plan set in place for your home. 
  • Step 4: You can even have an evacuation plan in place for some disasters, if you are given an emergency notice before they hit your home. 
  • Step 5: Roll call! Be sure after the disaster strikes that you have a head count and everyone is there and safe.

For more tips visit your local preparation websites, and download the SERVPRO Ready Plan app.