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Fire & Water - Cleanup & Restoration

The 7 Steps of the Fire Damage Process

3/23/2019 (Permalink)

Kitchen affected by fire damage with smoke and soot up walls Fire Damage Restoration Process - Trust the Experts at SERVPRO NECC 972-548-6044

Fire damage causes significant loss of property and time for your home or business.  Even if it is a relatively small fire, all types of fire damage carry hidden consequences, and if you are not careful, you may end up causing significant damage to your property.

Emergency Contact

The most important step of the fire damage process is an immediate response to the situation once it has occurred.  Being properly prepared ahead of time will speed up your reaction time and the response time of your fire restoration professional’s team.  Fortunately, you can contact the experts at SERVPRO to help you get your damage under control quickly.  SERVPRO has even create an app to assist you in developing an emergency ready plan to have at your fingertips as soon as a fire damage situation occurs at your home or business.  Get your plan established at https://ready.SERVPRO.com/.  Being aware of the repair process beforehand will help you understand what to tell the experts when it is time to take care of the damage.

Preliminary Inspections

Prior to actual repairs are to be recommended, the professionals will arrive at your property to review the affected areas in order to determine what the damage actually is.  This should be a very detailed inspection, and the experts may need to take extra time in instances of extensive damage or residue from fire, smoke and possibly water or chemicals.  After the inspection, the specialists will develop the proper response plan of action.  During this part of the process, you can ask them questions about the required procedures, and they will be more than happy to answer any questions that you might have about the repair process.

Protect Non-Affected Areas

          Once the scope of work, procedure and schedules are agreed upon, the experts will prepare their equipment and return to your property very quickly.  Before the professionals at SERVPRO begins to move into the physical work of the damage restoration process, they will seal and/or protect any areas not affected by the fire event, in an effort to prevent any further damage.  They will start with packing up any salvageable items, keeping detailed inventory of what is able to be saved, and what will need to be replaced.  They will close off the area and make all the necessary preparations to begin the cleaning


Area Cleaning

The initial cleaning is relatively quick and paves the way for future procedures.  Professionals will take care of surface damage by removing burnt sections and damaged equipment.  These areas and items will be repaired and/or replaced in future steps of the process.

Odor Treatment

Often, the most difficult part of any cleanup procedure is taking care of the mal-odors in the affected area.  Burnt odors may linger in the air, causing damage to the property's surface on a microscopic level.  No matter the extent of the damage, experts will take care of the odor by utilizing advanced cleaning technology to permanently remove the presence of all odors in the area.  They will also ensure that there isn’t any moisture damage around the sections of the property that did not sustain direct fire damage.

Repair and Restoration

Once the odors are taken care of and the surrounding area appears clean, the professional’s will survey the area and make sure that they did not miss any details.  If there is serious structural damage to the property, the professionals may make the necessary repairs themselves or provide you with the contact information of experts who can help. 

Final Consultation

During the final step of the fire damage restoration process, the specialists will take their time to address all details of what has been completed with the property owner.  This is important for several reasons, one of which is because lingering smoke and fire damage may result in future problems. 

SERVPRO of Northeast Collin County/Greenville TX is a locally owned business, and our experts always strive to provide our customers with efficient work and quality service.  No matter the extent of the fire damage your property has suffered, we are ready to work with you and do our best to make it “Like it never even happened.”  Your local experts may be reached at 972-548-6044.

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