Recent Posts

Smoke, Soot and Fire with SERVPRO of Northeast Collin County/Greenville

3/26/2020 (Permalink)

Fire Damaged Door cover in soot This office warehouse experienced an electrical fire and this door was where the fire blew out following exposure to the oxygen outside.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Northeast Collin County/Greenville will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 972-548-6044

Partnering with our local agents- Mindy Norman Farmers Insurance

3/17/2020 (Permalink)

Farmers Insurance Logo Our neighborhood agent, Mindy Norman with Farmers Insurance is SERVPRO approved!

Farmers Insurance & SERVPRO of Northeast Collin County/Greenville

We are always looking at ways to grow and strengthen our communities. With so much uncertainty that can come with owning or renting a home, it's important to have an insurance agent you can rely on. We would like to take a moment to share one of our local partners, Mindy Norman with Farmers Insurance. She services the Wylie, Princeton, Allen, and McKinney areas in North Texas and provides more than just home and renters coverage. Her office is currently open for business and ready to address any concerns or questions our neighbors may have! Give them a call at 972-442-6562.

Mindy Norman 
300 W Princeton Dr Ste 11 Princeton, TX 75407

If your home or business is affected by water, fire, mold or storm damage or if you're interested in our professional cleaning/santizing services with our hospital grade disinfectant... call SERVPRO of Northeast Collin County/Greenville 24/7 at 972-548-6044.

We service McKinney, Farmersville, Greenville, Anna, Murphy, Commerce, Celeste, Caddo Mills, Princeton, Wylie, Lavon, Parker, Fairview and Lucas.

SERVPRO of Northeast Collin County/Greenville and COVID-19

3/17/2020 (Permalink)

SERVPRO employees in protective gear SERVPRO has been recognized nationally and globally as a leader in helping to clean and sanitize buildings where coronavirus has been found.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the corona-virus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning and sanitizing services, call our experts from SERVPRO of Northeast Collin County/Greenville today at 972-548-6044

Why Call SERVPRO of Northeast Collin County/Greenville For Storm Season

3/13/2020 (Permalink)

Living room with large amount of water pouring in This image is exaggerated, but the damage done and costs associated can mirror this. Call SERVPRO of Northeast Collin County/Greenville first!


Floods are one of the most common and widespread natural disasters in United States. Whether your home or business is near a coastline, near a river, or even in the desert, there is always potential for flood damage. FEMA reports in the last five years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000 worth of damages.

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather-related disaster. The American Red Cross offers the following flood safety tips.

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way. Six inches of swiftly moving water can sweep you off your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact SERVPRO of Northeast Collin County/Greenville at 972-548-6044Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. SERVPRO of Northeast Collin County/Greenville team is prepared to handle any size disaster. When fire and water take control of your life, SERVPRO of Northeast Collin County/Greenville will help you take it back! Call today at 972-548-6044.

Preparing For Storm Season in North Texas- Collin County/Greenville

3/9/2020 (Permalink)

Stormy sky with lightning Storm season in Texas can be unpredictable. SERVPRO of Northeast Collin County/Greenville is ready.

Storm Season in Northeast Collin County/Greenville TX

It’s Spring Time in Texas which means storm season is upon us. SERVPRO of Northeast Collin County/Greenville wants to help ensure you and your family are prepared. Collin County is notorious for hail, lightning, strong winds and the occasional tornado watch and warning. Being prepared before a storm strikes is important and knowing who to call if your Northeast Collin County/Greenville home is affected from storm damage.

Make a plan:

Designate a safe place in your home and stock it with these essentials: flashlights with working batteries, a battery-operated radio for weather updates, pet carriers or crates to keep pets safe, helmets in case of flying debris, first aid kit and pillows and blankets. Keep your phone charged or have a battery charger that doesn't rely on electricity.

Do not open windows. If possible, cover your body with a mattress, sofa cushions, a thick textile like a quilt or comforter. Put on heavy shoes and something to protect your head. Remain in your designated safe place until the area has been cleared.

Immediately contact SERVPRO of Northeast Collin County/Greenville as soon as the damage occurs, once your safe.  Our team will be on the way. (972)548-6044 
When you call us, we will begin the systematic process of securing your property. Insurance policies require mitigation to be done as quickly as it can be.  Mitigating damage should be performed posthaste, for the longer the property is left in its damaged state without temporary repairs increases the amount of damage water can do to the structure.   After a water event, the structure may be left with a severe leak or missing wall or damaged roof which will allow the entry of water, dust, dirt, and debris. The sooner its dealt with, the lower the expense of consequential damage and mess.

All residents in Murphy, TX Lucas, TX Parker, TX Princeton, TX Anna, TX Melissa, TX Farmersville, TX Greenville, TX Celeste, TX Commerce, TX Caddo Mills, TX Lavon, TX Fairview, TX Wylie, TX should save our 24/7/365 emergency number into their phones because we are ready when disaster strikes! 972-548-6044

Water Damage Info for Renter's in Murphy, TX

3/5/2020 (Permalink)

SERVPRO technicians and clients in flooded kitchen No job is too big or too small for our experts. We keep you updated every step of the way so you can be assured your water damage is taken care of.

Attention Renters in Murphy, TX

Appliance breaks can happen even with new machines (often due to incorrect installation.) Water damage from things like dishwasher leaks or washing machine overflows is commonplace in all types of residences, even apartments or dorms. These are frustrating places for property damage from water to occur because there are several parties involved like a management company and renters. If water damage occurs in your apartment, it's important to know that your renter's insurance covers your contents, your furniture, clothes, electronics and other belongings. But the work to repair the structure will be the responsibility of your apartment building and that means your timeline will be up to someone else which can lead to frustration if things do not move along as fast as you think it should. SERVPRO of Northeast Collin County/Greenville will work to be your advocate in hard situations and is available 24/7/365 to help you when disaster strikes. We work with insurance companies to ensure stress free claims and provide quality service so you and your landlord can trust us should water damage affect you. Call us today at 972-548-6044!

Mold in your Northeast Collin County/Greenville TX Home

3/4/2020 (Permalink)

Mold growth on walls Mold may not always be this obvious. If you suspect you may have growth in your home, call our certified experts at 972-548-6044.


Mold is a type of fungus. Mold flourishes with moisture and reproduce through spores that travel through the air. Mold is usually harmless in small amounts but when they land on a damp spot in your home, they can start to grow. SERVPRO of Northeast Collin County/Greenville is here to help!

Possible signs of mold:

Water damage: Unattended water damage can lead to mold, as moisture creates an ideal environment for mold spores to thrive.

Leaks: If there is a leak in your home, it can eventually lead to water damage as well as produce prime, moist conditions that mold requires.

Humidity: When a home has humid conditions, the moisture in the air is higher. High humidity can produce condensation and excess water, providing an ample food source for mold spores.

Condensation: A lot of condensation means that there is a lot of moisture and there could potentially be a mold problem. Mold can grow anywhere where there is condensation build up.

Warping: Materials such as drywall and wood can warp if moisture is present. Warped walls may mean a mold problem is present.

Deterioration: Moisture issues can lead to paint chipping, wallpaper peeling, and other materials deteriorating, so keep an eye out for deterioration in your home.

How we can help:

Our professionals at SERVPRO of Northeast Collin County are trained in determining not only how much mold is present in your home and where any growths are located at, but also where water may be coming from. We have technology that allows us to see inside your home's structure and see where humidity has collected.

Once we know where the water source is, we can fix the problem. We can begin to dehumidify your home with our commercial-grade equipment. We will then inspect for the damage that mold can cause and explain to you the best course of action for your particular situation. We have the training and experience, alongside the latest equipment and current IICRC certifications to help make it “Like it never even happened.”

Call SERVPRO of Northeast Collin County/Greenville 24/7 at (972) 548-6044.

We service McKinney, Farmersville, Greenville, Anna, Murphy, Commerce, Celeste, Caddo Mills, Princeton, Wylie, Lavon, Parker, Fairview and Lucas.

Water Damage in Your Anna, TX Home

3/4/2020 (Permalink)

SERVPRO water technician extracting kitchen flood We have all the equipment necessary to make water damage "Like it never even happened."

Water Damage Anna, TX 

SERVPRO Northeast Collin County/Greenville is available 24/7/365 for water emergencies in Anna, TX homes and businesses- no matter how big or small. Water damage happens fast so immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and our professionals in Anna, TX are ready when you call- day or night.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO Northeast Collin County/Greenville is a team of certified water technician specialists with the proper equipment and training to handle your needs. Our experts will assess the damage, extract and mitigate the water and develop a drying plan to make water damage in your Anna, TX home or business “Like it never even happened.” We will keep you updated every step of the way so you can feel confident after disaster strikes.

About SERVPRO of Northeast Collin County/Greenville

SERVPRO of Northeast Collin County/Greenville specializes in the cleanup and restoration of residential and commercial property in Anna, TX after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Questions about Commercial/Residential Water Damage? Call SERVPRO of Northeast Collin County/Greenville Today! 972-548-6044

Preventing Commercial Fires

3/3/2020 (Permalink)

Fire Help reduce fire hazards at work by following a few of these best practices.

Preventing Fires at Work

Everyone wants a safe work environment. This means it is every employee’s responsibility to contribute to safe work practices. Here at SERVPRO of Northeast Collin County/Greenville, we want all of our commercial businesses to be equipped with best practices for preventing fires at their Northeast Collin County/Greenville Texas business.

Here are some tips on avoiding fire hazards:

Good housekeeping: Keep your workplace clean and clutter-free. An untidy work environment provides fuel for a fire and blocks access to emergency exits, fire sprinklers, fire extinguishers, and other fire safety equipment.

Prevent arson fires: Lock buildings at the end of the day. Don't leave garbage outside of the building where it can be set on fire. Report all suspicious activity near your workplace.

Electrical: Ensure appliances such as coffee pots and space heaters are turned off when you leave the office. Do not hide wiring under carpets. Ensure that the electrical control panels in your building are accessible, in case the power needs to be turned off in an emergency.

Chemicals and flammable fuels: Store them properly! This is imperative if handling and storing these items are part of your job. Contact your regional structural fire manager for clear directions and requirements. Check containers regularly for leaks and damage.

Smoke in designated areas only and dispose of extinguished smoking materials in proper containers.

Post emergency telephone numbers and your building's address near the phones for easy reference in an emergency. (We offer a free Emergency Ready Plan for businesses to keep a compiled list of all emergency contacts and vital building date right on your smartphones. Call us at SERVPRO of Northeast Collin County/Greenville to have this set up 972-548-6044)

If your business is affected by a fire, call SERVPRO of Northeast Collin County/Greenville at 972-548-6044 to make it “Like it never even happened.”

We service:
Murphy, TX           Greenville, TX
Lucas, TX                  Celeste, TX
Parker, TX              Commerce, TX
Princeton, TX       Caddo Mills, TX
Anna, TX                   Lavon, TX
Melissa, TX             Fairview, TX
Farmersville, TX       Wylie, TX

Water Damage in a Lone Oak, TX Home from Leaky Water Heater

2/28/2020 (Permalink)

Water Heater in Lone Oak Home Garage The cause of loss in the Lone Oak, TX home was this water heater.

SERVPRO of Northeast Collin County/Greenville received a call from a customer in Lone Oak with water damage caused by a water heater leak in their garage. Our expert trained IICRC certified technicians arrived within the hour to begin mitigation.

Our team quickly worked together to assess the affected rooms and create a drying plan. Thanks to their prompt response and arrival, they were able to dry this home with a minimum amount of repairs needed.

SERVPRO of Northeast Collin County/Greenville prides ourselves on leaving your home's water damage “Like it never even happened”. ®

SERVPRO TIP: if your water heater is making a noise - it might be time to have it checked for maintenance to prevent any water future damage.