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Spring Storms Bring High Winds

3/26/2019 (Permalink)

Storm Damage Spring Storms Bring High Winds Spring Storms Bring High Winds to Northeast Collin County/Greenville

Severe spring storms bring a multitude of concerns, and high damaging winds are always a threat during a severe storm. These winds can take you by surprise and can be problematic due to the long-term structural impacts.

Why High Winds Can Be So Dangerous

Damaging high winds are not always a product of tornadoes or hurricanes. Traditionally, damaging winds are considered those with wind speeds exceeding 50–60 mph and can spawn from a strong thunderstorm.

These damaging high winds are commonly referred to as “straight-line” winds, differentiating the damage from them as opposed to tornado damage.

Straight-line winds can be especially destructive, as they can cause loose objects to become projectiles. Your windows and roof can take the brunt of this damage, and if it’s extensive enough, it can cause resulting water damage to the home as the outside elements come indoors via damaged windows and roofs.

If you live in a thunderstorm-prone area, you can be at risk for damaging winds, but there are some structures that are especially at risk. Mobile homes, even those that are anchored, can sustain extensive damage in wind gusts over 80 mph.

Tips for Better Protecting Your Home

There are a number of ways you can help protect your property from damaging winds, some of which are listed below, but keep the “Two R’s” in mind: reinforce and remove.

  • Use a professional service to have your garage door reinforced.
  • Loose items should be removed and/or anchored as they could be moved or tossed by the wind. Don’t forget the trash cans, grills and outdoor furniture.
  • Large or dying trees and branches should be removed by a professional so they are not blown onto your home in the event of damaging winds.

There are times when we will not receive advanced warning about damaging high winds, but taking the time now to attend to some of these action items can save many headaches should damaging winds affect your home.

Also, if you are building a new home or renovating an older home, be sure all windows, walls and doors meet building code requirements for your area.

Should you find yourself in this devastating situation, the highly trained specialists at SERVPRO® of Northeast Collin County/Greenville are here to help with the cleanup and restoration of your home.

The 7 Steps of the Fire Damage Process

3/23/2019 (Permalink)

Fire Damage The 7 Steps of the Fire Damage Process Fire Damage Restoration Process - Trust the Experts at SERVPRO NECC 972-548-6044

Fire damage causes significant loss of property and time for your home or business.  Even if it is a relatively small fire, all types of fire damage carry hidden consequences, and if you are not careful, you may end up causing significant damage to your property.

Emergency Contact

The most important step of the fire damage process is an immediate response to the situation once it has occurred.  Being properly prepared ahead of time will speed up your reaction time and the response time of your fire restoration professional’s team.  Fortunately, you can contact the experts at SERVPRO to help you get your damage under control quickly.  SERVPRO has even create an app to assist you in developing an emergency ready plan to have at your fingertips as soon as a fire damage situation occurs at your home or business.  Get your plan established at  Being aware of the repair process beforehand will help you understand what to tell the experts when it is time to take care of the damage.

Preliminary Inspections

Prior to actual repairs are to be recommended, the professionals will arrive at your property to review the affected areas in order to determine what the damage actually is.  This should be a very detailed inspection, and the experts may need to take extra time in instances of extensive damage or residue from fire, smoke and possibly water or chemicals.  After the inspection, the specialists will develop the proper response plan of action.  During this part of the process, you can ask them questions about the required procedures, and they will be more than happy to answer any questions that you might have about the repair process.

Protect Non-Affected Areas

          Once the scope of work, procedure and schedules are agreed upon, the experts will prepare their equipment and return to your property very quickly.  Before the professionals at SERVPRO begins to move into the physical work of the damage restoration process, they will seal and/or protect any areas not affected by the fire event, in an effort to prevent any further damage.  They will start with packing up any salvageable items, keeping detailed inventory of what is able to be saved, and what will need to be replaced.  They will close off the area and make all the necessary preparations to begin the cleaning

Area Cleaning

The initial cleaning is relatively quick and paves the way for future procedures.  Professionals will take care of surface damage by removing burnt sections and damaged equipment.  These areas and items will be repaired and/or replaced in future steps of the process.

Odor Treatment

Often, the most difficult part of any cleanup procedure is taking care of the mal-odors in the affected area.  Burnt odors may linger in the air, causing damage to the property's surface on a microscopic level.  No matter the extent of the damage, experts will take care of the odor by utilizing advanced cleaning technology to permanently remove the presence of all odors in the area.  They will also ensure that there isn’t any moisture damage around the sections of the property that did not sustain direct fire damage.

Repair and Restoration

Once the odors are taken care of and the surrounding area appears clean, the professional’s will survey the area and make sure that they did not miss any details.  If there is serious structural damage to the property, the professionals may make the necessary repairs themselves or provide you with the contact information of experts who can help. 

Final Consultation

During the final step of the fire damage restoration process, the specialists will take their time to address all details of what has been completed with the property owner.  This is important for several reasons, one of which is because lingering smoke and fire damage may result in future problems. 

SERVPRO of Northeast Collin County/Greenville TX is a locally owned business, and our experts always strive to provide our customers with efficient work and quality service.  No matter the extent of the fire damage your property has suffered, we are ready to work with you and do our best to make it “Like it never even happened.”  Your local experts may be reached at 972-548-6044.

What is Fire Damage and What to Do When it Happens?

3/22/2019 (Permalink)

Fire Damage What is Fire Damage and What to Do When it Happens? To restore you home from a House fire, contact SERVPRO Northeast Collin County Greenville TX

According to the NFPA (National Fire and Protection Association), U.S. firefighters respond to a house fire every 88 seconds, and there are 7 fatalities every day because of house fires. Any fire regardless of size will cause damage to your property.  There is an average of $6.5 billion in damage to home properties every year in the U.S. because of fire.

Fire damage is classified into six different classes and the type of fire damage can be classified in two ways.

The Six Types of Fire Damage

Fires are classified into six different classes. These classes are Class A, Class B, Class C, Class D, Class E, and Class F.

Class A Fire Damage: Fire damage from a Class A fire is the result of a fire involving flammable solids, including, various plastics, paper, rubber, wood, and cloth.

Class B Fire Damage: Class B fire damage consists of damage as a result of flammable liquids or solids that can become liquefied. This includes gasoline and various forms of petrol, oil, various waxes and plastics, and paint. However, fires caused by cooking oils and fats don’t count as Class B.

Class C Fire Damage: A Class C fire damage is one involving flammable gasses, including hydrogen, propane, butane, and natural gas.

Class D Fire Damage: Class D fire damage consists of fires caused by combustible metals. This may include magnesium, potassium, and sodium.

Class E Fire Damage: Class E is fire damage that results from the factors in both Class A and Class B. The difference being, Class involves the introduction of electrical elements, which makes fighting the fire and the resulting damage very different from Class A and Class B.

Class F Fire Damage: Class F is a fire that results from cooking oils and fats. This type of fire differs from Class B because these fires are significantly hotter and the damage more severe.

Not all fire extinguishers are made for the same type of fire.  Be sure that you read the label on your fire extinguisher to know types of fires for which it is made put out.  For example, there are fire extinguishers that are water based, which would not be safe to use on Class E fires.  Also, double-check the expiration date on your fire extinguishers to ensure that they are able to be used in case of an emergency.

The 2 Types of Fire Damage Classification

Most insurance companies use two classifications for fire damage.  These categories are primary damage and secondary damage.

Primary Damage: Damage that is caused by direct flames to the structure or to objects inside of the structure.

Secondary Damage: Damage that is caused by corrosive substances, smoke, and water from putting the fire out.

Secondary damage typically causes the most damage to the structure.  This is because soot and smoke can work its way throughout the structure.

If you experience a fire in your home, the first step you should take is to call your local fire department.  Your second step should be to reach out to your insurance agent.  Your final step should be to contact SERVPRO.  SERVPRO of Northeast Collin Country/Greenville is available 24 hours a day, 7 days a week, with the most highly trained restoration technicians in the area.  SERVPRO of Northeast Collin Country/Greenville specializes in fire and water damage and will get your home or commercial property looking “Like it never even happened” in a hurry.  You can reach us at 972-548-6044, or download our Emergency Ready App at

Water Damage is Not Fun.  Trust the Experts at SERVPRO of Northeast Collin County/Greenville

3/21/2019 (Permalink)

Water Damage Water Damage is Not Fun.  Trust the Experts at SERVPRO of Northeast Collin County/Greenville Water Damage from Storms - Northeast Collin County / Greenville, TX

No one really enjoys having to deal with water damage.  So it is best to handle any water damage issues immediately after the water event, or as fast as possible once you’re aware of the problem. 

There are several types of water damage that homeowners and commercial property owners may have to deal with.  Flood damage, flooring, walls, property, electrical, plumbing, documents, valuables, odors and mold, just to name a few.  Any of these are more than a minor nuisance, they are a major pain and interruption to normal life for anyone.

What should you do when you have water damage in your home or business?

One of the keys to the best restoration results is to contact a professional water damage mitigation specialist right away.

Why not let the qualified experts from SERVPRO of Northeast Collin County/Greenville handle the job for you quickly and effectively?  We serve hundreds of clients every year and are trained and certified to handle any issue that may arise from a water damage event for your home or business.  Our driving goal is to restore your property to it’s pre-event state “Like it never happened.”

The next time your home or business takes on water damage, no matter how big or small, call your local SERVPRO experts at (972) 548-6044 for fast, friendly, professional restoration.

Water Damage in Northeast Collin County or Greenville, Texas?

3/20/2019 (Permalink)

Water Damage Water Damage in Northeast Collin County or Greenville, Texas? Heavy rain - water damage - Northeast Collin County Greenville TX

SERVPRO of Northeast Collin County/Greenville is the premier water damage emergency response experts in the area.  Our team of water damage experts can respond quickly to any water emergency, 24 hours a day, 7 days a week.  Our team is dedicated to responding providing you the fastest response to your water emergency faster than any other restoration company in the Northeast Collin County or Greenville, TX area.

No matter the size or severity of your water damage problem, SERVPRO of Northeast Collin County/Greenville can handle it.  Our goal is to restore your property to its original pre-event quality, “Like it never even happened."

SERVPRO has almost 1700 quality franchises in the nation and can provide as much backup and assistance as needed to get any size job done fast.  We are able to function as one big team that can help and assist our customers anywhere.  No water damage job is too big or too small.

We are faster to any sized water disaster. 

What can you expect from SERVPRO of Northeast Collin County / Greenville:

  • Expert, Trained, restoration Technicians
  • The Leader in the Restoration Industry
  • The Latest Technology in Restoration and Cleaning Equipment
  • Family Owned and Operated since 2006
  • Reconstruction Services
  • Pack Out of Contents with Cleaning and Storage Capabilities.

Why use SERVPRO of Northeast Collin County/Greenville for your restoration service needs?

3/20/2019 (Permalink)

Why SERVPRO Why use SERVPRO of Northeast Collin County/Greenville for your restoration service needs? Why SERVPRO of Northeast Collin County/Greenville?

SERVPRO was founded in 1967 by Ted and Doris Isaacson in Sacramento, CA and relocated its corporate headquarters to Gallatin, TN in 1988.  SERVPRO is the most highly rated national provider of residential and commercial restoration services for damage from water, fire, and mold.  Additionally, many franchisees provide specialty services, such as emergency response planning, biohazard cleanup, document restoration, electronics restoration, dry cleaning, carpet cleaning and reconstruction.

There are currently over 1,700 franchises in the United States, who are able to collaborate and work together during times of major storms or national disasters.  This allows local SERVPRO franchisees to handle any sized job, no matter how small or large, in a very fast and professional manner.

SERVPRO of Northeast Collin County/Greenville was established in 2006 and was acquired by the current owner-operators, Keith and Violette Atkins in 2011.  The Atkins’ have lived and raised their family in Northeast Collin County since 2000 and have a background as award-winning custom homebuilders in the local area.  Their local SERVPRO franchise headquarters are in Princeton, TX.  They believe in hiring the top quality talent in their field and continuous training on the latest techniques and technology for the job.

The Atkins’ and their local SERVPRO team are committed to their local communities as well as providing the most professional service with the fastest response time.  They specialize in the cleanup and restoration of residential and commercial property in many areas, including:

  • fire damage
  • smoke
  • soot
  • water damage
  • mold mitigation
  • vandalism
  • catastrophic storm response
  • biohazard
  • crime scene
  • electronics and equipment
  • document drying
  • air ducts & HVAC 
  • carpet, upholstery, drapes & blinds
  • ceilings, walls and hard floors
  • deodorization

In addition, by providing reconstruction services, SERVPRO of Northeast Collin County/Greenville has the knowledge and experience to fully serve the people and businesses of Anna, Melissa, Blue Ridge, Leonard, Wolfe City, Celeste, Commerce, Campbell, Greenville, Lone Oak, Caddo Mills, Merit, Floyd, Princeton, Lucas, Fairview, Lavon, Wylie, Nevada, Copeville, Farmersville and the surrounding communities.

As a professional and accomplished franchisee, SERVPRO of Northeast Collin County/Greenville’s goal is to help minimize the interruption to your life and quickly put your home or business back together "Like it never even happened."  

How to be ready for when disaster hits my home or business in Northeast Collin County, TX?

3/20/2019 (Permalink)

Community How to be ready for when disaster hits my home or business in Northeast Collin County, TX? SERVPRO Emergency Ready Plan App

If you are a property or business owner in Northeast Collin County or Greenville, TX, a disaster scenario involving fire or water damage might seem unthinkable, until one day it quickly can become a reality.  After a disaster event has occurred, a quick response time is the key to help minimize property damage as well as loss of contents or inventory.

The SERVPRO Ready Plan mobile application provides home and business owners with a fast and easy way to contact your local SERVPRO Professionals when disaster strikes.  The Ready Plan app is a free emergency preparedness tool offered by SERVPRO and can be downloaded on your smartphone for immediate access.

Save time when minutes count!

The app assists residential and commercial property owners and risk managers to develop an individualized Emergency Ready Profile, which maintains important property information that will help to speed up the emergency response time after water, or fire damage occurs.  

Minimize interruption time and optimize speed of restoration!

The app also allows the user to quickly contact SERVPRO of Northeast Collin County/Greenville or electronically submit a "First Notice of Loss" to the SERVPRO National Call Center, ensuring a rapid response time from a disaster cleanup and restoration specialist.  The recovery team at SERVPRO of Northeast Collin County/Greenville can help the property owner evaluate options, start the insurance process and take the necessary steps to quickly begin to bring their property back to normal, "Like it never even happened."

Disasters are often unpredictable and can strike with little to no warning.  In the aftermath of a disaster event, a property owner or manager can quickly and easily connect with an expert to assist them at such an important time of need.  Instead of being unsure of what to do next, SERVPRO's Ready Plan mobile app can provide the guidance to a proper response, minimizing loss as much as possible and getting back to normal as fast as possible.  

The SERVPRO Ready Plan mobile app is a powerful emergency preparedness tool with the convenience of being right at your fingertips at the time that it really counts.  For more information on the SERVPRO Ready Plan mobile app and how it can help you get READY for the next disaster, please contact SERVPRO of Northeast Collin County/Greenville at 972-548-6044.

Could Mold Remediation Help Resolve the Mold Issue in Your Home? | SERVPRO® of Northeast Collin County/Greenville

3/18/2019 (Permalink)

Mold growth will likely follow when water damage occurs in a home or commercial property. It’s a fact that mold can begin to grow within 48 hours of moisture exposure.

If you are ever faced with a mold problem, understanding the next steps you should take is vital, which is why we’re covering what mold remediation is in this blog.

Introducing Mold Remediation

There are many ads for mold remediation and mold removal that you’ve probably seen, but the latter of the two is false. Complete removal of mold growth from a home or business structure is simply undoable. A qualified restoration company will focus on mold remediation only, achieving the goal of bringing mold levels back to a normal and a natural level.

Yes, mold spores are everywhere, both inside a structure and outdoors. These spores only create an issue when a minor problem is not treated and then it turns into a major mold infestation.

During mold remediation, the mold-contaminated areas will be isolated by the technicians. Depending on the level of remediation that is required, it will be done either by closing all doors and windows or effectively sealing off all doorways and openings with a polyethylene sheeting. Any dust in the contaminated areas is then suppressed through misting process.

Any mold-damaged and wet materials will be removed and discarded using plastic bags. All areas exposed to and affected by the mold are then completely cleaned and dried. Sometimes, a HEPA vacuum can be used during the remediation process to aid in the removal of contamination and debris.

Then, the mold area is treated with a biocide and left overnight to kill the mold spores. The next day, the mold remediation team will return to encapsulate the affected and surrounding areas

Handling Mold in Your Home

If there is any chance that your home or business may have a mold problem, you’ll need to address the issue and act quickly. If you find that the moldy area is larger than 10 square feet upon evaluation, you need to call the mold remediation professionals.

The professionals you call for your mold problem should be highly trained and certified in areas like:

  • Applied microbial remediation
  • Water damage restoration
  • Applied structural drying

While some minor mold issues can be successfully resolved by home and business owners on their own, the safest way to deal with mold problems is to always hire professionals to get the quickest resolution to the problem.

At SERVPRO® of Northeast Collin County/Greenville, our mold damage specialists are trained and certified experts in mold remediation. If your home or business is experiencing a mold issue, contact us to begin the mold remediation process.

Too Much Rain can be a Bad Thing

1/9/2019 (Permalink)

Storm Damage Too Much Rain can be a Bad Thing Rising Water from a Heavy Rain

A recent heavy rain storm caused serious flooding in our Greenville, Texas area. The residence of this home experienced serious water damage after the rising water penetrated their house. All the wet sheetrock walls had to be removed as well as the insulation between the walls. The water even seeped underneath the tile flooring, which also had to be removed. SERVPRO of Northeast Collin County/Greenville was called out as soon as the water started to recede to help out this family. We immediately went to work on removing all the wet materials and supplied all the equipment needed to dry out this home. Not only do we remove all wet materials that cannot be dried, SERVPRO of Northeast Collin County/Greenville offers home and business reconstruction services to put your life back together "Like it never even happened."

We are faster to any size disaster!

Protect Your Home by Knowing Common and Lesser-known Fire Hazards | SERVPRO® of Northeast Collin County/Greenville

11/9/2018 (Permalink)

Why SERVPRO Protect Your Home by Knowing Common and Lesser-known Fire Hazards | SERVPRO® of Northeast Collin County/Greenville Candles are very pretty and smell great too, but left unattended, they can cause a very serious house fire. Use caution when using candles.

In this blog, we’ll be diving into two of the most common causes of household fires.

Nobody likes to think about the possibility of seeing their home damaged by fire. However, it’s a harsh reality for far too many Americans.

One way you can be proactive in protecting your home is to educate yourself about fire hazards and how to identify them.

Use Caution With Candles

According to the National Fire Protection Association, during a five-year period that covered 2011 to 2015, fire departments in the United States responded to an estimated 8,700 home structure fires per year that were started by candle usage. All totaled, there were 82 deaths, 800 injuries and $295 million in direct property damage reported.

Of all the candle fires during this time span, 37 percent started in bedrooms and were responsible for 36 percent of the associated deaths and 51 percent of the associated injuries. There were an average of 24 home candle fires reported per day during those five years, with December topping out as the prime time of the year for home fires caused by candles. These fires caused 2 percent of reported home fires, with 3 percent resulting in death and 7 percent with injuries.

Be sure the candle is kept at least one foot away from anything that could burn and is in a sturdy holder that won’t easily tip over. Always blow out all candles before leaving a room or going to sleep—and never use a candle if oxygen is used in the home.

Smoking Is the Leading Cause of Home Fire Fatalities

Smokers caused fires that resulted in 570 deaths, 1,140 injuries and $426 million in property damage, per the Coalition for Fire-Safe Cigarettes. While cooking is the leading cause of home fires, smoking is the leading cause of home fire deaths. In 2014, cigarettes, pipes and cigars caused an estimated 17,200 home structure fires.

One out of four smoking-material fire fatalities is not the smoker whose cigarette started the fire. It is the innocent bystander.

The safest place to smoke is outside. Most deaths result from fires that have started in living rooms, family rooms or bedrooms.

Try using fire-safe cigarettes. A deep, sturdy ashtray should be used. Douse all cigarette butts and ashes in water or sand before throwing them away.

Watch for Lesser-known Fire Hazards

While candles and smoking are two of the most common causes of home structure fires, there are also other lesser-known hazards that could be present in your home.

Did you know that some kinds of glassware in your home could be a fire risk? When sunlight passes through them, the concentrated beam could ignite flammable materials, which is why it’s best to keep glass accessories out of direct sunlight.

Another possible fire hazard is dust bunnies collecting near electrical sockets and floor heaters. Regularly vacuuming and cleaning hard-to-reach areas like behind the entertainment system can help prevent buildup.

Watch for loose outlets in your home. The movement of these electrical outlets could loosen the connected wires and create dangerous arcing sparking.

Fire and smoke damage can be devastating to homes. Water damage from firefighting efforts can also cause significant damage. If your home is damaged by fire or smoke, SERVPRO® of Northeast Collin County/Greenville is here for you and to help restore your home to pre-fire condition.