Recent Water Damage Posts

Water Damage is Not Fun.  Trust the Experts at SERVPRO of Northeast Collin County/Greenville

3/21/2019 (Permalink)

Water Damage Water Damage is Not Fun.  Trust the Experts at SERVPRO of Northeast Collin County/Greenville Water Damage from Storms - Northeast Collin County / Greenville, TX

No one really enjoys having to deal with water damage.  So it is best to handle any water damage issues immediately after the water event, or as fast as possible once you’re aware of the problem. 

There are several types of water damage that homeowners and commercial property owners may have to deal with.  Flood damage, flooring, walls, property, electrical, plumbing, documents, valuables, odors and mold, just to name a few.  Any of these are more than a minor nuisance, they are a major pain and interruption to normal life for anyone.

What should you do when you have water damage in your home or business?

One of the keys to the best restoration results is to contact a professional water damage mitigation specialist right away.

Why not let the qualified experts from SERVPRO of Northeast Collin County/Greenville handle the job for you quickly and effectively?  We serve hundreds of clients every year and are trained and certified to handle any issue that may arise from a water damage event for your home or business.  Our driving goal is to restore your property to it’s pre-event state “Like it never happened.”

The next time your home or business takes on water damage, no matter how big or small, call your local SERVPRO experts at (972) 548-6044 for fast, friendly, professional restoration.

Water Damage in Northeast Collin County or Greenville, Texas?

3/20/2019 (Permalink)

Water Damage Water Damage in Northeast Collin County or Greenville, Texas? Heavy rain - water damage - Northeast Collin County Greenville TX

SERVPRO of Northeast Collin County/Greenville is the premier water damage emergency response experts in the area.  Our team of water damage experts can respond quickly to any water emergency, 24 hours a day, 7 days a week.  Our team is dedicated to responding providing you the fastest response to your water emergency faster than any other restoration company in the Northeast Collin County or Greenville, TX area.

No matter the size or severity of your water damage problem, SERVPRO of Northeast Collin County/Greenville can handle it.  Our goal is to restore your property to its original pre-event quality, “Like it never even happened."

SERVPRO has almost 1700 quality franchises in the nation and can provide as much backup and assistance as needed to get any size job done fast.  We are able to function as one big team that can help and assist our customers anywhere.  No water damage job is too big or too small.

We are faster to any sized water disaster. 

What can you expect from SERVPRO of Northeast Collin County / Greenville:

  • Expert, Trained, restoration Technicians
  • The Leader in the Restoration Industry
  • The Latest Technology in Restoration and Cleaning Equipment
  • Family Owned and Operated since 2006
  • Reconstruction Services
  • Pack Out of Contents with Cleaning and Storage Capabilities.

When Water Damage Strikes

10/9/2018 (Permalink)

Water Damage When Water Damage Strikes When Water Damage Strikes

When Water Damage Strikes.... | SERVPRO® of Northeast Collin County/Greenville

Did you know that flooding is the most common disaster affecting the United States? And with flooding comes water damage—and potential effects on health and wellness.

Mold growth is among the health hazards attributed to water damage. There are negative symptoms of mold exposure. Once water damage occurs, whether from a flood or a leak, mold can set in within 24 hours.

But mold growth doesn’t have to be inevitable following water damage. There are some steps you can take:

Consult a Professional Immediately

You may think you’d notice an odor if mold was present, but that’s not always the case. That’s why calling in a professional team after water damage is essential.

While you may be able to salvage carpet following water damage, experts recommend at least a replacement of the carpet pad in most situations.

This is a more cost-effective option than replacing the entire carpet, but it’s not always a safe choice. A professional can help you make the best decision for your home.

Tread Carefully

  • Do NOT re-enter your home or office until water has completely receded and officials have declared doing so safe.
  • Document damage for insurance purposes, using photos and video.

Starting Drying Things Out

  • Bring in fans, dehumidifiers and heaters to help speed up the drying time.
  • Keep windows and doors open to allow air in if weather allows.
  • Before the professional cleanup crew arrives, vacuum up what you can with a heavy-duty wet/dry vacuum.

Sort Through Items

  • Porous materials like wood, upholstery, and paper of any kind, can trap mold and should be tossed out.
  • Metal, plastic and glass, on the other hand, are not absorbent and can often be cleaned, disinfected and reused.
  • While you can dry out carpet and rugs, keep in mind that doing so may not stifle mold growth.

If you need help after water damage and/or mold growth, SERVPRO® of Northeast Collin County/Greenville can help you restore your home back to normal.  SERVPRO® of Northeast Collin County/Greenville is currently servicing our clients in Melissa, Princeton and Parker Texas that have recently had water damage to their homes.

The Importance of Understanding Storm DamageTexas is no stranger to devastating storms. There’s no better way to prepare for a storm is to know what e

9/21/2018 (Permalink)

Water Damage The Importance of Understanding Storm DamageTexas is no stranger to devastating storms. There’s no better way to prepare for a storm is to know what e The Importance of Understanding Storm Damage

Texas is no stranger to devastating storms. There’s no better way to prepare for a storm is to know what exactly is coming. There are ten different types of storms with unique causes and that cause create mostly, water damage.

SERVPRO® of Northeast Collin County/Greenville knows the importance of keeping a home and business safe before, during, and after a storm. Continue reading to learn more about different storm types and storm and there resulting water damage.

The 10 most common storms are hurricanes, tornadoes, flooding, snow storms, hail storms, thunderstorms, lightning storms, tropical storms, ice storms, and Derecho storms.

Depending on where a person lives in the state, they likely won’t experience each type of storm in a lifetime. You may even be wondering what a Derecho storm is. (Simply, it’s one monster storm made up of many smaller but still large storms. To be considered a Derecho, these multiple storms must rage at over 58 miles per hour and cross 240 miles. Suffice to say, they are vast.)

Some storm damage effects are obvious, like how hail breaks a window or lightning and thunderstorms cause power outages.

But since hurricanes can have such far-reaching effects (like how Hurricane Sandy impacted 24 states), it’s particularly important to be informed on the damage they can cause. It’s important to be educated on all types of storm and the damage they cause, but this blog will focus on hurricane damage - whether you experience a hurricane’s immediate effects or the aftermath.

These are Most Common Causes of Storm Damage from Hurricanes:

Storm Surge

Storm surge is generally felt most by those who live on the coast that is directly hit by a hurricane. Storm surge happens when wind drives so much water to the shore that it causes the water to pile up far past the predicted tide level. The force of this water is so powerful that it can cause tremendous water damage and destroy buildings and other structures.


Floods from a hurricane often are directly tied to storm surge. Storm surge can force extra water past the normal tide levels, onto the shore and even far inland. The accompanying heavy rainfall also contributes heavily to flooding. Rainfall caused by hurricanes can impact an area even 100 miles from where the hurricane landed, causing widespread flooding. But a tropical storm does not have to reach hurricane levels to cause heavy rain and floods.


Wind caused by hurricanes can often reach speeds between 74 - 155 miles per hour. The powerful speed and force of storm winds can uproot trees, fell power lines, and hurl debris. Objects moved by wind can cause damage like broken windows or damaged roofs. The wind during a storm can also be powerful enough to lift the roof off your house. Often, these damaging winds are caused by tornadoes that form because of the hurricane.

The damage caused by storm surge, floods, and strong winds can be unexpected. This is why it is important to take necessary precautions like packing an emergency preparedness kit, installing storm-resistant features on your home, and following any official warnings at the onset of a storm.

Water damage and the other types of damage in the aftermath of a storm can be excessive and overwhelming. Cleanup can also be dangerous. SERVPRO® of Northeast Collin County/Greenville is the leading expert in storm damage restoration.  SERVPRO® of Northeast Collin County/Greenville is currently servicing clients in Anna, Farmersville and Murphy Texas, due to the recent rainfall in the North Texas area.

Document Restoration Services

3/8/2018 (Permalink)

Water Damage Document Restoration Services Let your Friends at SERVPRO help save all those important documents as well! Call us today at 972-548-6044

SERVPRO of Northeast Collin County/Greenville offers many services, but one that many may not realize is the Document Restoration that we offer! If you ever need to have documents saved from water damage call your friends at SERVPRO! We have access to scientifically proven methods to dry, clean, sterilize and deodorize your documents. The documents are inventoried and kept secure, with appropriate Chain of Custody tracking and HIPPA Certifications for all personnel in the Drying Chamber.


  • Drying - process in which an item containing moisture is frozen and dried using vacuums and pressures to achieve sublimation.
  • Cleaning - we offer onsite cleaning. This is cleaning each document front and back to remove debris and any surface particulate. 
  • Sterilization - Gamma Irridation is a process that is used for disinfecting and decontaminating documents or other consumer goods. 
  • Deodorization - once paper has been wet, an odor can begin to form. Letting us deodorize your documents will reduce the odor and sometimes almost completely eliminate it. 

In the Know:

Drying Includes:

  • Packing
  • Freezing
  • Chain of Custody / HIPAA
  • Inventory
  • Shipping / Receiving

Document Recovery Includes:

  • Receiving
  • Inventory
  • Processing

If ever you are in need for document restoration do not hesitate to call us. We’ve got your back in making it "Like it never even happened.”

Water Emergencies don't wait. Why should you?

3/1/2018 (Permalink)

Water Damage Water Emergencies don't wait. Why should you? Call your trusted SERVPRO team at (972)548-6044 sooner, not later!

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Northeast Collin County/Greenville provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Water Damage Timeline

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Is My Hot Water Heater Too Old?

2/2/2018 (Permalink)

Water Damage Is My Hot Water Heater Too Old? Don't let it get to this point....

What are the Warning Signs?

Usually the time period near the end of the manufacturer’s warranty is when most water heaters experience problems with leaks or a sudden burst of the tank, this is usually around 12 years after date of purchase. Unfortunately, the average age of all installed water heaters is 13 years old (crazy we know)! Leaking supply lines are another telling sign of potential failure (watch for those water drips). LISTEN FOR NOISES- other then the normal hiss's your water heater should NOT make knocking noises. If it is that could mean its getting close to leaking! Beat it to the punch and get it checked!!!

What are some Solutions?

Schedule a water heater inspection every two years, then annually after the warranty expires. Perform regular maintenance (e.g., flushing out sediments and inspecting the heater’s anode rod) to increase life expectancy, and inspect valves to ensure proper operations. FUN TIP: use ball valves in place of gate valves whenever possible.

Questions? Call Us Today - (972) 548-6044

The Water Damage Process

2/1/2018 (Permalink)

Water Damage The Water Damage Process Water damage from a house in McKinney (to see the after picture be sure check out our before/after photo gallery!)

Accidents happen when you least expect. If you have a water or flood emergency don’t wait to call someone! Every second counts when protecting yourself against harmful water damage and mold that you may not even realize is there! From Commerce to McKinney, Wolfe City to Wylie, and everywhere in between, we are ready to help! Give us a call- (972)548-6044.

Unlike other damage to your home or business, water damage requires a unique course of action. We work hard to make it seen "Like it never even happened."

STEP 1- Emergency Contact

We Are Ready to Help

The restoration process begins when you call us. SERVPRO of North East Collin County/Greenville is available 24 hours a day for water emergencies of any size. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the seriousness of the water damage. A water emergency can be chaotic and traumatic, and when you call us, we understand you may be feeling disoriented, stressed, and helpless. SERVPRO of North East Collin County/Greenville’s representatives have the specific training and experience to help you through this difficult time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)
  • Is there electricity available (on-site)?
  • Step 2 - Inspection and Water Damage Assessment

We determine the extent of your water damage at this stage. We inspect and test to determine the range of damage and how far the moisture has traveled to ensure proper and complete restoration.

1) Stop the Source

2) Check for Contaminated Water

3) Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the type of restoration processes we use. Levels of contamination are broken down into 3 categories:

Category 1: "Clean Water"

Category 2: "Gray Water"

Category 3: "Black Water"

We inspect and run tests to determine the extent of damage and how far the moisture has traveled to make sure we use the right process to complete restoration.

4) Survey Damage

5) Complete Safety Inspection

6) Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pump and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps to prevent secondary water damage and mold growth.

  • Step 4 - Drying and De-humidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Once the excess water has been removed, the floors and walls may appear dry, but a quick inspection will reveal they are wet to the touch. Nearly all building materials, like wood, drywall, and flooring materials, are porous and therefore retain water. This retained water can cause the materials to break down, warp, cause mold, or other damage.

  • Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are exceptional when it comes to cleaning and restoring due to the fact we use a number of techniques. Our professionals are also trained to provide sanitizing treatments and to deodorize your property.

Your walls, flooring, and ceiling will most likely require professional cleaning services. In addition to cleaning your property’s structure, we will clean your furniture, upholstery, clothing, and other restorable belongings damaged by the water. Most flooding and water damage also require professional odor removal and deodorization since wet materials have a very distinct odor.

  • Step 6 - Restoration

Restoration is the final step. This is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business. 

SERVPRO of Northeast Collin County/Greenville simplifies the restoration process by handling both the initial water damage mitigation and rebuilding process. Having one qualified company for both can save time and keep costs low. We can provide this continuity by supervising a full range of restoration services that will bring a building back to full splendor and functionality, "Like it never even happened".

My Toilet overflowed! Now what?

2/1/2018 (Permalink)

Water Damage My Toilet overflowed! Now what? Hidden damage from an overflowed toilet!

An overflowed toilet is never convenient and can actually be dangerous if not properly handled! So what steps should you take to make sure you've gotten complete control over a stinky situation? SERVPRO is here to help answer that question.

  • STEP 1: Shut off the water

Now this step does not require you to shut off water to your whole house. There is actually a spot behind the toilet near the base that you can do this from. It may not seem like an appealing idea to get close to the overflowing toilet water, but it is necessary to keep damage from spreading even further.

  • STEP 2: Mop up what you can

Mopping up as much of the water as you can is a key step to making sure the damage does not spread even further into other areas. Letting a ton of water sit can cause major damage to the affected area!

  • STEP 3: Call the experts at SERVPRO

Now that all the water is mopped up do you just call it a day and move on? NO! Unfortunately, mopping up the water is not the last step in dealing with an overflown toilet. What a lot of people don't think about when a toilet overflows, is the fact that the water has most likely spread to areas unseen (example behind baseboards or even under the flooring)! Always be sure to call in the experts when your toilet overflows so we can make sure that the effected area will not end up getting worse due to unseen water damage. We doubt anyone would like to find mold later down the line. Just give us a call at (972)548-6044.

Always be sure to take the proper steps to make sure you're covered when accidents happen. No matter the damage, big or small, SERVPRO will be there to make it "Like it never even happened."

SERVPRO Ready To Help Whenever Wherever

11/11/2016 (Permalink)

SERVPRO Of NorthEast Collin County/Greenville is dedicated to helping anyone at anytime 24/7, So when our friends at the Culleoka Water Supply Department had a roof leak our team was quick to get there and help stop the leak and repair the damages. Never let your water sit to long, if the water sits more than 2 days its more likely to grow mold when dried, and costs more money in repairs when your water sits and grows mold all of the floor and/or walls has to get replaced, mold is a very great health risk and can multiply within a couple hours. There are different types of mold, there's a myth that all mold is black mold and that is far from true. Depending on the type of mold it can also be deadly. Our team is the best at helping you in your time of need, so there's no reason to feel blue call in the green team! 

Water and Fire Damage, Call SERVPRO of Northeast Collin County

7/9/2014 (Permalink)

Water Damage Water and Fire Damage, Call SERVPRO of Northeast Collin County Air Movers and Dehumidifier at work in Anna, Texas

SERVPRO of Northeast Collin County/Greenville is here to help anyone, just as we took care of this residence in Anna, Texas.  When you experience water damage to your home or business, we have to set up equipment like air movers and dehumidifiers and keep them running continuously.  It can be very loud and noisy but it must continuously run in order to circulate the air and properly dry out the structure as fast as possible. We can try to accommodate home owners by assisting them to relocate to other parts of the house that will be as far away from the sound as possible. We truly are here to help.

We Offer:

  • 24 Hour Emergency Service
  • Water Clean up and Structural Drying
  • Smoke and Soot Cleaning
  • Contents Cleaning
  • Upholstery, Drapery and Carpet Cleaning
  • Pack Out and Storage Services
  • Mold remediation
  • Storm Damage Restoration

Greenville, Texas Got Water Damage? Call SERVPRO of Northeast Collin County / Greenville

7/9/2014 (Permalink)

Water Damage Greenville, Texas Got Water Damage? Call SERVPRO of Northeast Collin County / Greenville Saturated Carpet Water Extraction

Water damage can come in many forms. Water damage can be caused by a frozen water pipe, a leaking pipe, or sometimes it's due to wind driven rain or even an appliance that may malfunction like hot water heaters, refrigerators or washing machines. In any case or situation, call the experts at SERVPRO of Northeast Collin County/Greenville we can dry out your home or business no matter what might cause your water damage. 

Other things to consider that might cause water damage to your home or business:

  • Water heater failure
  • Clogged HVAC Lines
  • Toilet Overflows
  • Sewer Backups
  • Rain water due to drainage issues
  • Washing Machine Over Flows or Drain Clogs
  • Leaking Roofs 
  • Frozen Pipes
  • Dish Washers
  • Washing Machines
  • Ice Makers
  • Hot Water Heaters

Need water damage services? Call SERVPRO of Northeast Collin County

7/9/2014 (Permalink)

Water Damage Need water damage services? Call SERVPRO of Northeast Collin County Water Damage, Kitchen Area

SERVPRO of Northeast Collin County/Greenville is your water damage emergency response experts. We are a 24 hour emergency response team that is dedicated to responding to your emergency faster that any other restoration company.

No matter what size the damage of water or fire can cause SERVPRO of Northeast Collin County/Greenville can handle it. 

SERVPRO has almost 1700 franchises in the nation and can offer as much backup and help as needed to get the job done fast.  We are as one big giant family that can help and assist.

We are faster to any sized disaster.  

  • Expert, Trained, restoration Technicians
  • The Leader in the Restoration Industry
  • The Latest Technology in Restoration and Cleaning Equipment
  • Family Owned and Operated
  • Reconstruction Services
  • Pack Out of Contents with Cleaning and Storage Capabilities.